MainePERS is planning to launch a secure online Member Portal as soon as fall 2023 for active and retired members and beneficiaries that will offer convenient access to their MainePERS account information. This online portal will be rolled out in phases over a period of months. Additional details, including how to login, will be provided as each phased grouping is invited to participate. Find out more about the MainePERS Member Portal.

MainePERS has temporarily revised its business hours to Monday through Thursday from 8:00 a.m. to 4:00 p.m. for reaching Member Services Representatives by telephone and in person lobby services.

MainePERS, similar to many organizations, is experiencing staffing challenges in the current labor market. This adjustment of our hours will allow our limited staff the opportunity on Fridays to focus on responding to pending member, retiree, and beneficiary requests in a more timely manner.   

Contacting MainePERS via email remains an option through our MainePERS Directory and we continue to offer a secure email system via Zixmail for sending communications that include sensitive information. 

For those who prefer to use the postal service, documents or forms may be mailed to MainePERS, P.O. Box 349, Augusta, ME 04332-0349. A secure drop box is also available at our lobby entrance to drop off any completed forms or other documents.

We look forward to assisting you.