Call us toll free: (800) 451-9800 | local: (207) 512-3100 | P.O. Box 349, Augusta, ME 04332

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Pandemic Lobby Operations

Effective March 22, 2021 our lobby is reopening Monday through Friday from 8:00 a.m. and 4:00 p.m. for the drop-off and pick-up of materials.  Masks are required to enter the foyer and lobby.

Although our lobby will be open, the majority of our staff are still working remotely so we are not hosting in-person meetings. To speak with a member of our staff, please contact us by phone at 207-512-3100 or send an email to [email protected].  Please include your name and phone number.  For security reasons, please do not include your Social Security number in your message. 

Our foyer will remain open between 7:30 a.m. and 4:30 p.m. as an easy, secure and safe way to hand deliver information to us. You can also find commonly requested forms there.  Masks are required to enter the foyer. Hand sanitizer is available on a table along with pens.

We do encourage the use of mail or secure email for most of your MainePERS business.  We are providing postage paid return envelopes to make it easier for you to use the mail and secure email if you prefer electronic communication. Our secure email system, Zixmail, not only allows MainePERS representatives to securely send/receive email that contains confidential or sensitive information to you, but also enables you as a member to generate secure email to MainePERS. If you would like to send this type of sensitive information to us via email, please use the following link:

Thank you for staying safe and helping us to stay healthy so we can be here for your retirement needs.